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How it works
Use Voiceform with the tools you already love
Collect data with Voiceform and share it with over 5,000 applications like Slack, HubSpot and more.
Voiceform combines traditional survey methods with voice, video, and AI to get you the depth of an interview at the scale of a survey.
Trusted by leading research and insights teams around the globe 🌎
Case Studies
See how real users get results from Voiceform
We make it easy to figure out what your customer thinks and why.
1
Build your Voiceform
Every Quant question you could ever need like Matrix, NPS, and CSAT to qualitative open ends like voice and video capture. Design your Voiceform to reflect your brand and implement conditional logic as well. Find more about our features on our features page.
2
Share your Voiceform
Source B2B or B2C respondents directly from Voiceform or share your Voiceform anywhere you'd like: email, in product, sms, chat and more! Access thousands of integrations to send data where you need it.
3
Uncover insights on a deeper level
Leverage our analysis tools to uncover trends, summarize responses, understand participants statistics, customer sentiment and more.
Our customers love Voiceform
"We were looking to supplement our longer form deeper experience tests with quick voice feedback in order to provide a more comprehensive view. We use Voiceform to complement our existing feedback assessments."
Mona Sabet
Chief Corporate Strategy Officer
"With Voiceform, voice responses are easier to use than typing out a lengthy response and have the added benefit of capturing the customer's train of thought."
Kevin Vielbaum
Program Manager, Voice of the Customer
Still not convinced?
Try it yourself!
Why do customers use Voiceform?
Increase speed to insight
Scale Qual Interviews and calls
Voiceform combines the scale of a traditional survey with the insight of a customer interview. Within Voiceform you can leverage Quant + Qual + AI Probing in the same survey.
Uncover customer sentiment
Understand customer satisfaction
Voiceform is the worlds most powerful way to understand how your customer truly feels. Figure out the why behind NPS and CSAT scores and unlock emotional insights through the platform through robust analysis capabilties.
Stand out from the crowd
Create amazing content
Lot's of users use voiceform to collect customer stories, content, and increase conversions through voice and video testimonials.
Our customers love Voiceform
Andrew, Gordon
Were we able to conduct more interviews than usual? Yeah, a hundred percent, like far, far, far more. Again, mostly because of time saved, I cannot commit to the time to do 500 interviews myself. We also get a lot richer data and because of that we get better insights with Voiceform.
Andrew Wald
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“We promoted [Voiceform] as a new way of providing feedback. People were interested in engaging this way, which increased our survey acceptance rate, which I would say was about 70%. I think our results stemmed from the innovation, and a different way of doing surveys versus live interviews and or pen-to-paper type surveys.”
Tim Wilbourn
With Voiceform’s interactive surveys, we saw a 40% increase in responses. The ability to choose the channel and time frame customers received surveys also resulted in a 60% increase in our customers’ willingness to participate in the survey and provide feedback
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Kevin, Veilbaum
"With Voiceform, voice responses are easier to use than typing out a lengthy response and have the added benefit of capturing the customer’s train of thought."
David Thomas
“The value that we got out of [Voiceform] is 1000x more than any other kind of customer feedback survey that I've ever done and having done a lot of product, a lot of product marketing surveys, being able to hear the voice of the customer is an extreme advantage. It's not as easy to put onto a chart or to make it into a graph. But it’s so much more actionable and so much more useful."
Harley, Mckee
Switching to Voiceform quadrupled our engagement and completion rates and significantly increased response length. We also saved lots of time not having to deal with the technical issues of video uploads.
Nicole, Werdal
Voiceform has given us clarity on the trajectory of our product and making sure that we are creating a valuable product that hopefully will be resonated and popular with home buyers and home sellers. I think before we were doing a lot of guesswork and just thinking what people would want, but now it's really helpful to have firm data to make educated decisions.
Michael, Hess
Voiceform allows us to engage our B2B audience in a new and interactive way, leading to richer qualitative insights and more dynamic data collection. The platform is a valuable new tool in our research toolkit, enhancing the depth of insights we’re able to gather.
Mona Sabet
"We were looking to supplement our longer form deeper experience tests with quick voice feedback in order to provide a more comprehensive view. We use Voiceform to complement our existing feedback assessments."
